Product: Dillards Customer Care Clear all filters (11 of 11 reviews match)
filters
seller:
Show
state:
Show
city:
Show
product:
Order was sent back to Dillards citing Damaged. Dillards SIgned for damaged order on 1/19/2018. I received an email on 1/19/2018, stating the order had been delivered to "Myself" at "My" address. I have yet to receive Any other information about my order as I was just...
Read more
1.0
Product
Dillards Customer Care
I didn't like
  • Very poor customer service
#1173555
Reply to reviews
I bought two men's short sleeve shirts (markdowns) from the local Dillards in August 2016. I kept the receipt. Tags still on the clothing. Never worn. Hanging in my closet on hangers. It's June and the weather has finally changed here. So I cleaned out my closet this...
Read more
Product
Dillards Customer Care
I liked
  • Sales associate
I didn't like
  • Return policy
#1060594
Reply to reviews
Today i went to dillards in columbus ga and i was so unhappy after entering the store no HELLO or anything so i just walk around thinking that some of the young lady that was stand around talking would come up to me and ask do i need any help boy was i wrong they just...
Read more
Anonymous
Gina smith

YES you are right. I go in dilliards all the time they do that but if you had a handful of BRAHMIN bags or MICHAEL KORS they would of ran to you like files looking for honey. ...

Anonymous
Anonymous

If you need help ask for it. Don't get your knickers in a twist because they didn't fawn all over you. Some customers don't like to be "bothered" by the sales staff.

Product
Dillards Customer Care
#1001685
Reply to reviews
Best believe from now on i will spend my money at Macy's or any other retailer than Dillards. We have bought so many colognes ,perfumes, and jewelry along with the ridiculous anount spent on shoes from there. And your customer services reps attitude was .. Oh well get...
Read more
1.6
Product
Dillards Customer Care
#987669
Reply to reviews
all this under Wells Fargo. I can't say if it is truly Wells Fargo or the people that Dillards associates itself with. Customer service is a big issue, more places should take notice as I will be sending a letter to the Corporate office. Thanks for sharing your story! .
Read more
2.0
Product
Dillards Customer Care
I didn't like
  • Initial customer service rep and her manager
#900400
Reply to reviews
Show

Dillards Customer Care Review

Very upset with Dillards in Clovis NM in the shoe dept. Twice I've gone to the shoe dept. And no customer service. Standing around the cash register talking. Saw us but didn't help.So they lost a sale of over $100 . This just happened thursday. Everywhere else around yhe glass counters or purses is great customer service. Only the shoe dept is where i always have problems
Product
Dillards Customer Care
#900269
Reply to reviews
Dillard's return policy is awful !!!30 days is ridiculous .. I was treated like a criminal while trying to get credit for a dress that had resently been marked down. I am not rich and $100.00 is a lot of money to me. I would have even accepted store credit but...
Read more
2.7
Product
Dillards Customer Care
I didn't like
  • Return policy
  • As previously stated
#895402
Reply to reviews
Show

Dillards Customer Care Review

Very disappointed with the employee working tonight in the BCBG section tonight. Very disrespectful and rude will never purchase another piece of clothing from that section again. The employee should probably be trained better on how to treat her customers. Never had a bad experience at Dillards until I went into the BCBG section. The employee needs more training probably should work on that.
Product
Dillards Customer Care
#850448
Reply to reviews
Bought an item because the salesperson was nice and I felt guilty.I decided I didn't really want it and returned it within an hour of purchasing it. The purchase hit my debit card within minutes of the transaction. Here it is, 9 days later, and I still don't have the...
Read more
2.0
Product
Dillards Customer Care
#836062
Reply to reviews
I just closed my Dillard's credit card, I do not trust them any more . One of the employee looked up my information and purchased something and when I call , she told them that I called her and asked her to do that . The store manager emailed me and I did not like the...
Read more
Product
Dillards Customer Care
#828648
Reply to reviews