Dillards killed my credit card after 37 years of loyalty
I have been a Dillards customer's for 37 years, was a favorite store. Wells Fargo recently took over and notified me that my zero balance card actually had a $16.00 balance that I did not pay so they closed the account.
No bill, no statement, no notice, even though my card was linked to my email for alerts! Never had a problem in 37 years. When I phoned, I was treated like a dirt bag. Wells Fargo is a preditory company and staffed with inexperienced untrained unhappy associates.
Buyer beware, govern yourself carefully while shopping Dillards! SHAME ON YOU, and I will never walk into a DILLARDS again!
Reason of review: Poor customer service.
Preferred solution: Let the company propose a solution.
Dillards Cons: Dillards credit services.
Location: Orlando, Florida
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