Product: Dillards Shipping Service Clear all filters (4 of 4 reviews match)
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Dillards missed shipping my dress in time causing me to miss the event. Worse, they never bothered to let me know or fixed it by sending for Saturday delivery. They filtered out my review of them on their website because they didn't want to post negative feedback....
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Dillards Shipping Service
#1142521
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I placed 2 Black Friday sales orders.The first order was cancelled after 5 days. Now I will not receive the order and Black Friday sales are over at the other department stores. I chose Dillard's over other department stores, I will not make that mistake again....
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1.0
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Dillards Shipping Service
I didn't like
  • Over selling products
#1139220
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This year, I was unable to go to Dillards New Year's Day sale because of the flu so I ordered a pair of Ugg slippers online at 50% off, along with another small item. The small item arrived within a week and I was told, via email, they were "searching" for the slippers...
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1.0
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Dillards Shipping Service
I didn't like
  • Price adjustment policies
  • Comparison to other online services is non existent
  • Customer service
#1005027
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Was told dillards would have my shipment by a certain date. When I called to check to see when I would be receiving the horrible customer service rep was so cold and was acting like it was my fault that my items were going to be late. First of all I was pissed because...
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1.2
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Dillards Shipping Service
#985499
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