I received a Lane recliner for a Christmas present. It was purchased at Dillards in San Antonio.
After 6 months, screws started to fall out of the chair. When I replaced them, they just fell out again.
I complained to D in August. A woman tried to help, but nothing was ever resolved.
Since this was a gift, I have no receipt, but I have the date of the charge and the amount of the charge.
Dillards says they can't find the purchase.
As of today Oct. 14, no one has come out to look at the chair.
BTW, don't buy anything from Lane. I don't think very much of their products.