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Advertised vs Delivered
Delivery Service
Discounts and Special Offers
Exchange, Refund and Cancellation Policy
Website
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I placed 2 Black Friday sales orders. The first order was cancelled after 5 days.

Now I will not receive the order and Black Friday sales are over at the other department stores. I chose Dillard's over other department stores, I will not make that mistake again. Dillard's should not be able to sell items that are not available for shipment. The second order had to be shipped from 2 different stores and they charged my credit card extra fees without my permission.

I gave my consent for one total and they charged another amount.

I will be contacting my credit card company about the over charge. I do not recommend shopping online with Dillard's.

Product or Service Mentioned: Dillards Shipping Service.

Reason of review: Order processing issue.

Preferred solution: Let the company propose a solution.

I didn't like: Over selling products.

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