Most helpful reviews first
I ordered a pair of great shoes in a size 43 that’s an size 10 USA somehow or another it shows that I ordered a size 44 which is European for size 11 Usa I normally wear a size 10 US so when I tried to return and they said it was a no return policy on this item and if...Read more
I visited the Dillard’s in Uptown Village in Cedar Hill, Texas on July 20, 2018. I wanted to purchase a lipstick and to my surprise they had the color “Please me, I told the makeup clerk I wanted the lipstick and the gloss to match and I chose another color by the name...Read more
Dillards - Outdoor table peeling and chipping
Contacted Dillard’s about an outdoor table from Foremost that is peeling and chipping. They said can’t help been longer than 1 year. It’s been 1.5 years. I spent $700 on this and should expect it to last longer than this
Dillards - Worst Customer Service Ever
Dillard’s turned down my purchase saying I missed my first payment. I had just gotten this card and had no statement with a payment due. If it was; it would have been paid. So I paid what was due and they still declined my purchase saying it would take 24-48 hours. They suck! I do not recommend them to anyone!!
Bought a dress size 6 a little tight on me . Love the dress and is excited to have it , took off the price tag and throw away . Then never think quick what if I eat and it would be uneasy . The trash had been picked up on that week . I want to return change it to size...Read more
In the month of January 2018, my wife and I went to Dillards to purchase sale/clearance items from their Christmas sale. As we were looking a saleman approached and offered to put a christmas sign that I was carrying behind the register. When I declined, he accused my...Read more
Dillards - Horrible Customer Service!
Do not buy from this store. Purchased a dress and it was very apparent it was completely unworn but the tag fell off and they admitted dress looked unworn but refused return!
Dillards - Archaic Return Policy- Not even for Store credit
Apparently my dress was NON REFUNDABLE! Cus Rep said a notice was on my order at payment. There was no notice!! I am stuck with a $100 dress I will never wear. They would not even offer a store credit!!
12.8.17 Frustration to the point of tears over a $35 return, and two and a half hours+ of my life I’ll never see again. Don’t let this horribly managed store ruin your day. There is no excuse on God’s green earth why a simple return should turn into a three-ring...Read more
Recently I made a purchase at Dillards . The item was promptly mailed to my address, however the item appeared to be used. I returned the product for a refund and was told that the money had been returned to my bankcard. Later I discovered that Dillards take 10 days to...Read more
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