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I visited the Dillard’s in Uptown Village in Cedar Hill, Texas on July 20, 2018. I wanted to purchase a lipstick and to my surprise they had the color “Please me, I told the makeup clerk I wanted the lipstick and the gloss to match and I chose another color by the name...
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1.0
#1333851
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Bought a dress size 6 a little tight on me . Love the dress and is excited to have it , took off the price tag and throw away . Then never think quick what if I eat and it would be uneasy . The trash had been picked up on that week . I want to return change it to size...
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#1306053
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Dillards - Horrible Customer Service!

Do not buy from this store. Purchased a dress and it was very apparent it was completely unworn but the tag fell off and they admitted dress looked unworn but refused return!
1.0
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#1305433
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Dillards - Outdoor table peeling and chipping

Dillards - Outdoor table peeling and chipping
Dillards - Outdoor table peeling and chipping
Contacted Dillard’s about an outdoor table from Foremost that is peeling and chipping. They said can’t help been longer than 1 year. It’s been 1.5 years. I spent $700 on this and should expect it to last longer than this
1.0
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#1287222
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In the month of January 2018, my wife and I went to Dillards to purchase sale/clearance items from their Christmas sale. As we were looking a saleman approached and offered to put a christmas sign that I was carrying behind the register. When I declined, he accused my...
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1.0
#1260972
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Dillards - Archaic Return Policy- Not even for Store credit

Apparently my dress was NON REFUNDABLE! Cus Rep said a notice was on my order at payment. There was no notice!! I am stuck with a $100 dress I will never wear. They would not even offer a store credit!!
1.0
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#1250334
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Recently I made a purchase at Dillards . The item was promptly mailed to my address, however the item appeared to be used. I returned the product for a refund and was told that the money had been returned to my bankcard. Later I discovered that Dillards take 10 days to...
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#1211517
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Dillards

Worst stored to buy from. Never buh snything from this store. They are expensived for the quality. Employees are terrible and they have terrible return policy.
1.0
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Fairview, Texas
#1192198
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Placed order on 1/1/2018. Order was sent back to Dillards citing Damaged. Dillards SIgned for damaged order on 1/19/2018. I received an email on 1/19/2018, stating the order had been delivered to "Myself" at "My" address. I have yet to receive Any other information...
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1.0
I didn't like
  • Very poor customer service
#1173555
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My husband purchased ( Greensboro, North Carolina location) a Michael Kor's silver smart watch for me as a gift for Christmas 2017. The watch was over 400.00 including tax. I have a small wrist so I took the watch to Dillard's to have a few links taken out. The...
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1.8
#1165026
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