I visited the Dillard’s in Uptown Village in Cedar Hill, Texas on July 20, 2018. I wanted to purchase a lipstick and to my surprise they had the color “Please me, I told the makeup clerk I wanted the lipstick and the gloss to match and I chose another color by the name...Read more
Bought a dress size 6 a little tight on me . Love the dress and is excited to have it , took off the price tag and throw away . Then never think quick what if I eat and it would be uneasy . The trash had been picked up on that week . I want to return change it to size...Read more
Dillards - Horrible Customer Service!
Do not buy from this store. Purchased a dress and it was very apparent it was completely unworn but the tag fell off and they admitted dress looked unworn but refused return!
Dillards - Outdoor table peeling and chipping
Contacted Dillard’s about an outdoor table from Foremost that is peeling and chipping. They said can’t help been longer than 1 year. It’s been 1.5 years. I spent $700 on this and should expect it to last longer than this
In the month of January 2018, my wife and I went to Dillards to purchase sale/clearance items from their Christmas sale. As we were looking a saleman approached and offered to put a christmas sign that I was carrying behind the register. When I declined, he accused my...Read more
Dillards - Archaic Return Policy- Not even for Store credit
Apparently my dress was NON REFUNDABLE! Cus Rep said a notice was on my order at payment. There was no notice!! I am stuck with a $100 dress I will never wear. They would not even offer a store credit!!
Recently I made a purchase at Dillards . The item was promptly mailed to my address, however the item appeared to be used. I returned the product for a refund and was told that the money had been returned to my bankcard. Later I discovered that Dillards take 10 days to...Read more
Worst stored to buy from. Never buh snything from this store. They are expensived for the quality. Employees are terrible and they have terrible return policy.
Placed order on 1/1/2018. Order was sent back to Dillards citing Damaged. Dillards SIgned for damaged order on 1/19/2018. I received an email on 1/19/2018, stating the order had been delivered to "Myself" at "My" address. I have yet to receive Any other information...Read more
I didn't like
- Very poor customer service
My husband purchased ( Greensboro, North Carolina location) a Michael Kor's silver smart watch for me as a gift for Christmas 2017. The watch was over 400.00 including tax. I have a small wrist so I took the watch to Dillard's to have a few links taken out. The...Read more
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